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Personal Information Collection

Personal information is collected from you when you enquire about our activities, make a donation to us or otherwise provide us with personal information. The types of information collected might include names, e-mail address, postal address, telephone number, and credit/debit card details.

Personal Information Use

The personal information that we collect from you is used to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes.

We may share your information with other organisations who are supportive of our aims and objectives. We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent. You can change your mind at any time by getting in touch with us through any of the methods on the contact us page


NGH Charitable Fund’s website uses Internet technologies (e.g. cookies, javascript) for the sole purpose of making Internet applications easier to use.

In order to improve the attractiveness of our websites, information is retrieved automatically in a limited number of cases (e.g. browser, operating system, click count, average time spent per page). This information is collected in such a manner as not to be personally identifiable.

Information Security

We use a secure payment system when you make a donation via our website. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

All credit card numbers are encrypted in the software on your computer when the order is placed. They are only decrypted after they reach the secure payment system. They are not held in clear text on any web site.

Once we have collected all the necessary donation details etc at the ‘checkout’, you then confirm your donation by clicking the button. This then takes you to a secure form where you complete your credit/debit card details.

Details submitted on the form are transmitted to a payment gateway service, which is separate from the online donation page. The gateway service securely routes the information through the relevant financial networks to gain authorisation for the transaction and this recorded against your donation.

Your consent

By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

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